E. Chukwu has asked the following question. To ensure conformance with ISO 9001:2008 requirements, what are the important areas to be addressed when writing a quality policy for a company involved in shipping agency, husbanding and protective agency business? Answer: Thank you for contacting ATCS. With regard to your question, ISO 9001:2008, clause 5.3 has two primary points that must be included in every organizations quality policy. 1. The first primary point includes providing a