Can the API Q1 monogram be used on company letterhead?

Fayyaz Ahmed Asks, “Can a manufacturer use API Monogram on company letter head or inspection certificate issued by the organization at the time of releasing acceptable material”. ATCS Reply:  Fayyaz,  API Q1 prohibits the use on the API monogram on letterhead or in any advertising, including websites without an express statement of fact describing the scope of the Licensee’s authorization which must include the organization’s API issued license number.  Please review API Q1, Annex A, section A.3.5 for specific wording. API Q1, Annex A, section A.3.3, provides specific requirements for applying the API monogram on equipment that meets API Q1 (more…)

Does API Q1 still refer to ISO 9001:2000 as a valid standard?

Fayyaz Ahmed Asks: API Q1 requires that the organization establish control features for the purchasing process and supplier selection. But what if an approved supplier has an ISO 9001:2000 certification and has not upgraded to ISO 9001:2008? This supplier is providing calibration services to its clients. What action should be taken at this stage? REPLY:  Hello Fayyaz, this is a great question. ISO 9001:2008 was issued for use during Nov. 2008. ISO 9001:2000 certifications remained valid for 24 months after this issuance date.  The current version of API Q1, addendum 1, June 2010, specifically references ISO 9001:2008, since ISO 9001:2000 (more…)

API 7K – Can Engineering Be Excluded From The Quality Manual Scope?

Question:  Sammy O. asks, can design and development be excluded from the scope of our API 7K product specification license and our API Q1 QMS manual? ATCS Reply: Good question, however, according to the API’s Advisory 6, dated June 10, 2011, API 7K is not listed as one of the product specifications where an exclusion can be taken from the product specification’s design and development requirements.  A copy of this advisory can be downloaded at www.api.org.  Also, note that even those product specifications that are eligible for an exclusion, still must provide justification to be reviewed and approved by the (more…)

How to Write an ISO 9001 or ISO TS29001/API Q1 Quality Policy

First things first, there’s no difference between writing a quality policy for an ISO 9001 or an ISO TS29001/API Q1 quality management system. Next, there’s no established or preferred format for writing a quality policy. Your organization’s quality policy can be as detailed or as brief as your organization chooses to make it. However, it must reflect the purpose of the organization and set the framework for quality objectives and continual improvement of the quality management system. It’s also important for the quality policy to state the organization’s commitment to its customers, stake holders and to comply with customer, industry (more…)

ISO 9001 Response Time Requirements

Question: Recently, a new firm began auditing our organization, and I’m noticing differences in requirements compared with our previous auditor. At the closing of an annual surveillance audit for a three-year certificate, if a nonconformance is issued at the closing meeting: • What is the expectation for response to the auditor for a minor nonconformance and a major nonconformance? • How many days are expected for the initial response for each? • How many times during the next 12 months should we expect the auditor to revisit the site to verify corrective action for each? Deborah M. Grand Rapids, MI (more…)

API Q1 Versus ISO TS29001 QMS Certification

Question:  Robert Meyer asks the following about APIQ1. As this standard was developed by API and basically covers the requirements ISO 9001 and ISO TS 29001, is the API the only company that can provided certification?  Can this certification be obtained from another certification body or registrar?  Thanks for your kind answer. Answer:  Hello Robert,  Thanks for contacting us. The API is the only registrar that can provide APIQ1 QMS certification which authorizes the application of the APIQ1 Monogram.  The APIQ1 and ISO TS29001 standards are identical, with exception of Annex A which is specific to the APIQ1 monogram and (more…)

An International Standard or format for API Q1 Management Reviews?

QUESTION: Fayyaz asks the following about APIQ1 : Dear Sir Kindly let me know that is there any INTERNATIONAL STANDARD or guideline for conducting API Q1 management reviews effectively on standard forms, records or patterns. REPLY: Hello Fayyaz, There is no international standard or required format reporting or documenting management reviews.  Each organization must make their own decision as to the format that will work best for them. As long as all input items as defined in clause 5.6.2 are presented or discussed and that the output items as defined in clause 5.6.3 are document, that all that’s required to (more…)

ISO 9001, ISO TS29001 and ISO TS2900/APIQ1 QM Systems

Knowing and understanding the fundamental requirements of quality management systems used by an organization, or being considered by an organization, can improve the opportunities for success, minimize useless costs, and mitigate confusion or misunderstanding. Let’s discuss ISO 9001, TS 29001 and API Q1.  Although these QMS standards are interrelated, there are key differences that should be understood for their successful implementation. ISO 9001:2008:  This is a generic QMS that can be implemented by any organization of any size that provides a service or product.  This standard is not product, source or industry specific. ISO TS29001:2010:  This QMS is based upon (more…)

API speaks at ASQ, EED, Conference in Las Vegas, NV

Bill Aston, Chairman for ASQ, Energy & Environmental Division’s Oil & Gas Committee, announces and encourages all interested quality professionals to attend the ASQ, EED’s 38th conference. This conference will be held in Las Vegas, NV from Sept. 26 to Sept. 28, 2011.  A presentation related to ISO TS29001/API Q1 and ISO 9001 will be provided by the API.  Other quality related presentations will be conducted by speakers from the ASQ, EED, Nuclear and Environmental committees.  For additional information contact ASQ, EED at www.ASQ.org or Bill Aston at www.astontechconsult.com. (more…)

Beware of Quick ISO 9001 or APIQ1 Certification Offers

Beware of quick ISO 9001 or ISO TS29001/API Q1 certification offers.  To be clear, it’s highly improbable that anyone can deliver on this promise and here are a couple reasons why. First, the Registrar’s Auditor is required to verify that the organization has established and implemented the following QMS documentation, procedures and activities prior to obtaining certification.  ISO TS29001/API Q1 requirements are more extensive than ISO 9001 and require additional procedures, control features and records. Quality manual Quality policy Quality objectives QMS procedures (six required) Control of documents Control of records Control of nonconforming product Internal audits Corrective actions Preventive (more…)

ISO 9001 & ISO TS29001/APIQ1, Customer Satisfaction

Many suppliers and a few consultants struggle with understanding as well as implementing ISO 9001 and ISO TS29001/API Q1 requirements for monitoring and measuring customer satisfaction.  There’s a common belief that an organization is required to perform customer surveys. Although ISO 9001 and ISO TS29001/API Q1 do reference surveys as a possible method of obtaining customer feedback to determine satisfaction, it’s not the only way.  As a matter of fact, conducting online surveys is probably the least productive method to obtain customer feedback. According to information available from www.constantcontact.com, the industry open rate for online surveys is less than 20%.  (more…)

Corrective & Preventive Actions Explained

A standard requirement for every ISO 9001 and ISO TS29001/APIQ1 quality management system is to have documented procedures for corrective and preventive actions. Explanation: A corrective action is “REACTIVE” and a Preventive action is “PROACTIVE”.  Any action taken to prevent the reoccurrence of a nonconforming condition will always be a corrective action, not a preventive action.  This is because the action taken addresses a nonconforming condition that has already occurred. A preventive action is “PROACTIVE”.  It’s an action taken to prevent a potential nonconformity or a nonconforming condition from occurring. Consider a preventive action as a form of risk management.  (more…)