Beware of quick ISO 9001 or ISO TS29001/API Q1 certification offers. To be clear, it’s highly improbable that anyone can deliver on this promise and here are a couple reasons why.
First, the Registrar’s Auditor is required to verify that the organization has established and implemented the following QMS documentation, procedures and activities prior to obtaining certification. ISO TS29001/API Q1 requirements are more extensive than ISO 9001 ...
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API Q1
ISO 9001 & ISO TS29001/APIQ1, Customer Satisfaction
Many suppliers and a few consultants struggle with understanding as well as implementing ISO 9001 and ISO TS29001/API Q1 requirements for monitoring and measuring customer satisfaction. There’s a common belief that an organization is required to perform customer surveys.
Although ISO 9001 and ISO TS29001/API Q1 do reference surveys as a possible method of obtaining customer feedback to determine satisfaction, it’s not the only way. As a ...
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Corrective & Preventive Actions Explained
A standard requirement for every ISO 9001 and ISO TS29001/APIQ1 quality management system is to have documented procedures for corrective and preventive actions.
Explanation: A corrective action is “REACTIVE” and a Preventive action is “PROACTIVE”. Any action taken to prevent the reoccurrence of a nonconforming condition will always be a corrective action, not a preventive action. This is because the action taken addresses a nonconforming ...
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API Q1 Certification Costs
QUESTION:
From: Fred R.
Sent: April 18, 2011
To: Ask the Expert – ATCS
Subject: How much will API Q1 Certification Cost?
Our company is interested in getting API Q1 certified. How much does it cost for certification?
RESPONSE:
From: Bill Aston, ATCS –Q-Blog, Ask The Expert
Sent: April 18, 2011
To: Fred R.
Subject: How much will API Q1 Certification Cost?
Dear Mr. Fred R.,
The cost of ISO TS29001/API Q1 certification can't be estimated ...
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Supply Chain Management & Quality Audits, Part 3
An audit is an audit, right? Absolutely not! Knowing how to differentiate between a supplier quality audit, quality system certification audit and an internal audit is essential for effective audit planning. Let’s quickly review the primary purpose of each of these audit types.
Supplier quality audit: The primary intent of a supplier quality audit should be to assess the supplier’s ability to provide a product or service that meets ...
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