First things first, there’s no difference between writing a quality policy for an ISO 9001 or an ISO TS29001/API Q1 quality management system. Next, there’s no established or preferred format for writing a quality policy.
Your organization’s quality policy can be as detailed or as brief as your organization chooses to make it. However, it must reflect the purpose of the organization and set the framework for quality objectives and continual ...
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ISO TS29001/API Q1
API speaks at ASQ, EED, Conference in Las Vegas, NV
Bill Aston, Chairman for ASQ, Energy & Environmental Division's Oil & Gas Committee, announces and encourages all interested quality professionals to attend the ASQ, EED's 38th conference.
This conference will be held in Las Vegas, NV from Sept. 26 to Sept. 28, 2011. A presentation related to ISO TS29001/API Q1 and ISO 9001 will be provided by the API. Other quality related presentations will be conducted by speakers from the ASQ, ...
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Beware of Quick ISO 9001 or APIQ1 Certification Offers
Beware of quick ISO 9001 or ISO TS29001/API Q1 certification offers. To be clear, it’s highly improbable that anyone can deliver on this promise and here are a couple reasons why.
First, the Registrar’s Auditor is required to verify that the organization has established and implemented the following QMS documentation, procedures and activities prior to obtaining certification. ISO TS29001/API Q1 requirements are more extensive than ISO 9001 ...
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ISO 9001 & ISO TS29001/APIQ1, Customer Satisfaction
Many suppliers and a few consultants struggle with understanding as well as implementing ISO 9001 and ISO TS29001/API Q1 requirements for monitoring and measuring customer satisfaction. There’s a common belief that an organization is required to perform customer surveys.
Although ISO 9001 and ISO TS29001/API Q1 do reference surveys as a possible method of obtaining customer feedback to determine satisfaction, it’s not the only way. As a ...
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Corrective & Preventive Actions Explained
A standard requirement for every ISO 9001 and ISO TS29001/APIQ1 quality management system is to have documented procedures for corrective and preventive actions.
Explanation: A corrective action is “REACTIVE” and a Preventive action is “PROACTIVE”. Any action taken to prevent the reoccurrence of a nonconforming condition will always be a corrective action, not a preventive action. This is because the action taken addresses a nonconforming ...
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Supply Chain Management & Quality Audits, Part 4
Supplier Management and Quality Audits has been the primary focus of our past discussions presented in parts 1, 2 and 3. The key points covered in each of these parts are as following.
Supplier Chain Management & Quality Audits, Part 1:
The importance of conducting supplier quality audits
Which suppliers should be audited
The potential impact that poor supplier performance can have on customer satisfaction.
The Purchaser’s duty ...
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