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QUESTION: If an organization uses an outdated standard and later replaces it with latest revision after product has been shipped, what could be the adverse impact of products delivered to customers, if any? What action should be taken? Question submitted by F. Ahmed REPLY: Thanks for contacting us. With regard to your question; ISO 9001:2008, clause 4.2.3, sub. g, requires outdated (obsolete) documents to be identified to prevent their unintended use. To determine any potential