QUESTION: From: T.S. , Tercel Oilfield Sent: Jan. 20, 2014 To: ATCS – QBlog, Ask The Experts Subject: API Q1, 9th Ed., Quality policy and Objectives Am I correct in saying that Objectives should establish the highest overall expectation and direction of the Top Management and that S.M.A.R.T. Goals should then established by the different departments and personnel that are in support of achievement of the Objective? For instance, each department can have their own