Refund & Cancellation Policies

Payment
Payment is due in full upon course registration or prior to product downloads. Credit card payment is accepted via PayPal, or Stripe, an eCommerce credit card processing service. If paying by check, payment must be received in full at least 14 days prior to the scheduled course date. Company issued checks must be made payable to Aston Technical Consulting Services, LLC and mailed to Aston Technical Consulting Services, LLC, 640 Kings Way, Coldspring TX, 77331.

Cancellation Policy
All refunds will be based upon the following terms and conditions.

  • Full refund if canceled 21 or more days prior to course start date. All refunds are subject to a $65.00 (USD) service fee.
  • A 50% refund will be provided for cancellations received less than 21 days but more than 14 days prior to course start date.
  • No refund is provided for cancellations received less than 14 days prior to course start date.
  • A course may rescheduled for another date at no additional cost.  The rescheduled date change must be made at least 21 days prior to course date. Course rescheduling is limited to one time only.

In the event of a course reschedule by ATCS, our liability shall be limited to refund of the course registration fee. The customer will be given the option of a refund or to attend the course on an alternately scheduled date. ATCS shall not be liable for reimbursement of any travel related expenses, which may include airfare, living accommodations, meals, ground transportation or and other losses. It is highly recommended, that the customer not book any travel or accommodations until written notification is received from ATCS confirming the course date and venue.

Refund Policy For Webinars or Downloaded Materials
All webinars or downloaded materials are sold on a no refund and no return basis.

If you have any questions or comments, please contact us at 281 359-2827, or via email quality@astontechconsult.com

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