Refund & Cancellation Policies
Payment is due in full upon course registration or before product downloads. Credit card payment is accepted via PayPal, or Stripe, an eCommerce credit card processing service. If paying by check, payment must be received in full at least 14 days before the scheduled course date. Company issued checks must be made payable to Aston Technical Consulting Services, LLC and mailed to Aston Technical Consulting Services, LLC, 640 Kings Way, Coldspring TX, 77331.
All refunds will be based upon the following terms and conditions.
- A full refund minus a $65.00 credit card transaction fee is provided if canceled 21 or more days before the course start date.
- A 50% refund will be provided for cancellations received less than 21 days but more than 10 days before the scheduled course start date.
- No refund is provided for cancellations received 10 days or less before the scheduled course date.
- A course may be rescheduled to another date at no additional cost, on a one-time basis only. The rescheduled date change must be requested in writing at least 10 days before the scheduled course date.
- All refunds are subject to a $65.00 credit card transaction fee.
In the event of a course reschedule by ATCS, our liability shall be limited to a refund of the course registration fee. The customer will be given the option of a refund or to attend the course on an alternately scheduled date. ATCS shall not be liable for reimbursement of any travel-related expenses, which may include airfare, living accommodations, meals, ground transportation, or and other losses. It is highly recommended that the customer does not book any travel or accommodations until written notification is received from ATCS confirming the course date and venue.
Refund Policy For Webinars or Downloaded Materials
All webinars or downloaded materials are sold on a no refund and no return basis.
If you have any questions or comments, please contact us at 281 359-2827, or via email firstname.lastname@example.org