Refund & Cancellation Policy
All payment is due in full upon course registration or prior to product downloads. Credit card payment is accepted via PayPal, or ATCS’s website ecommerce credit card processing process. If paying by check, payment must be received in full at least 10 days prior to the scheduled course date. Company issued checks must be made payable to Aston Technical Consulting Services, LLC and mailed to Aston Technical Consulting Services, LLC, 640 Kings Way, Coldspring TX, 77331.
This cancellation policy is specific to training courses. For downloaded documents, see our refund policy. To receive a full refund, you must cancel your course registration at least 14 business days prior to the start date of the course.
If you cancel between 14 to 10 business days before the course, you will receive a 50% refund of the course fee. No refunds will be provided for cancellations requested less than 10 business days of the course start date. All cancellations are subject to a $100.00 processing fee. You may also contact us up to 7 business days prior to the course and make arrangements to transfer to another course. When a transfer request is made, a new course date must be provided. No transfer requests will be allowed less than 7 business days prior to the scheduled course start date.
In the event that ATCS must cancel or reschedule a course, ATCS’s liability shall be limited to the course enrollment fee. The customer will also be given the option of a full refund or to attend the course on an alternately scheduled date. ATCS shall not be liable for reimbursement of any travel related expenses, which may include airfare, living accommodations, meals, ground transportation or and other losses. It is recommended, not to book nonrefundable travel or accommodations until former notification is provided by ATCS that the course scheduled date has been confirmed.
If you have any questions or comments, please contact us at 281 359-2827, or via email firstname.lastname@example.org
All downloadable documents are provided for purchase on a NO RETURN or No REFUND basis. This includes memberships which are also not refundable or transferrable. All sales and purchases are final.