Refund & Cancellation Policies

Payment
Payment is due in full upon course registration or prior to product downloads. Credit card payment is accepted via PayPal, or ATCS’s website eCommerce credit card processing. If paying by check, payment must be received in full at least 14 days prior to the scheduled course date. Company issued checks must be made payable to Aston Technical Consulting Services, LLC and mailed to Aston Technical Consulting Services, LLC, 640 Kings Way, Coldspring TX, 77331.

Cancellation Policy
All refunds will be based upon the following terms and conditions.

  • Full refund if canceled 21 or more days prior to course start date. Refunds are subject to a $65.00 USD cancellation fee.
  • 50% refund if canceled less than 21 but more than 14 days prior to course start date.
  • No refund if canceled 14 or less days prior to course start date.
  • No additional fee charged to reschedule if made at least 21 days prior to course date. Reschedule is limited to one time only.

In the event of a course reschedule by ATCS, our liability shall be limited to refund of the course registration fee. The customer will be given the option of a refund or to attend the course on an alternately scheduled date. ATCS shall not be liable for reimbursement of any travel related expenses, which may include airfare, living accommodations, meals, ground transportation or and other losses. It is highly recommended, that the customer not book any travel or accommodations until written notification is received from ATCS confirming the course date and venue.

If you have any questions or comments, please contact us at 281 359-2827, or via email quality@astontechconsult.com

Refund Policy For Webinars or Downloaded Materials
All webinars and downloaded documents are provided for purchase on a NO RETURN or No REFUND basis. This includes memberships which are also not refundable or transferable. All sales and purchases are final.

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