Inquiry:  Our organization provides mobile crane rental services. We recently received a request from a client to deliver a crane to their site location. This was the extent of the services provided to the client.  Can we exclude ISO 9001:2015, subclause 8.3 requirements since no design and development was required? Answer: Qasim, thanks for submitting this question. As you know, ISO 9001:2015, subclause 4.3, requires the organization to apply all applicable requirements within the quality management system (QMS).