A standard requirement for every ISO 9001 and ISO TS29001/APIQ1 quality management system is to have documented procedures for corrective and preventive actions.
Explanation: A corrective action is “REACTIVE” and a Preventive action is “PROACTIVE”. Any action taken to prevent the reoccurrence of a nonconforming condition will always be a corrective action, not a preventive action. This is because the action taken addresses a nonconforming ...
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Auditing
Supply Chain Management & Quality Audits, Part 4
Supplier Management and Quality Audits has been the primary focus of our past discussions presented in parts 1, 2 and 3. The key points covered in each of these parts are as following.
Supplier Chain Management & Quality Audits, Part 1:
The importance of conducting supplier quality audits
Which suppliers should be audited
The potential impact that poor supplier performance can have on customer satisfaction.
The Purchaser’s duty ...
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ISO TS29001/API Q1 Requires Control of Documents
QUESTION:
From: Mike G.
Sent: May 12, 2011
To: Ask the Expert – ATCS
Subject: ISO TS29001/API Q1, Clause 4.2.3, Control of Documents
Is it acceptable to stamp QMS documents as uncontrolled and then post it in a work area? An audit is in progress and we are having a little bit of a debate over this point.
RESPONSE:
From: Bill Aston, ATCS –Q-Blog, Ask The Expert
Sent: May 12, 2011
To: Mike G.
Subject: ISO TS29001/API Q1, ...
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Supply Chain Management & Quality Audits, Part 3
An audit is an audit, right? Absolutely not! Knowing how to differentiate between a supplier quality audit, quality system certification audit and an internal audit is essential for effective audit planning. Let’s quickly review the primary purpose of each of these audit types.
Supplier quality audit: The primary intent of a supplier quality audit should be to assess the supplier’s ability to provide a product or service that meets ...
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Merging ISO 9001 Certified and Non-certified Organizations
My federal agency is comprised of many different internal organizations. We have a scenario where a recently ISO 9001:2008 certified organization is planned to be merged with a non-certified organization that has no type of management system. The certified organization’s certification runs for three years but it will be more closely integrated with the non-certified organizations. Will the merger affect the certified organization’s certification? ...
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Supply Chain Management & Quality Audits, Part 2
The effectiveness of your organization’s supplier quality program hinges on one key item; that is selecting experienced and trained Auditors. Assigning inexperienced or untrained personnel to conduct an audit will sabotage the audit before it begins. If your organization is willing to invest the resources required to conduct supplier quality audits, then it should ensure that a plan is in place to identify the persons best suited to conduct the ...
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