QUESTION:
From: An inquiry from a recent Q-Blog visitor- Bud
Sent: Jan. 17, 2013
To: ATCS – Ask the Expert
Subject: ISO 9001:2008, Clause 5.5.2, Management Rep Appointment
We are a small company that employs less than 20 people. Our Quality Manager, who was also our ISO 9001 QMS management representative recently resigned. As a result, our company’s President has appointed himself as the QMS management representative. Does ISO 9001, clause ...
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Auditing
ISO 9001:2008 Record Availability Requirements
QUESTION:
From: An Inquiry From ASQ 's Ask the Experts Program
Sent: June 7, 2012
To: ATCS - Ask the Expert
Subject: ISO 9001:2008 QMS Requirements – Record Availability
During a recent second party audit, the customer's Auditor asked to be provided with specific records for review. This request was made near the end of a one day audit with less than an hour remaining in the audit. The requested records were associated with parts ...
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Does CMMI, Level 3 Conformance Ensure ISO 9001 Certification?
The following question has been asked:
“Does a software company need to conform with or be capable of meeting CMMI level 3 guidelines in order to become ISO 9001:2008 certified?” Our company is working toward obtaining ISO 9001:2008 and CMMI certifications. I have studied ISO 9001 and mapped sections to CMMI goals and practices.
It appears that some sections of ISO 9001:2008 map to CMMI Level 3 process areas and practices e.g., section 5.6.1 ...
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ISO 9001, Clause 5.3, Quality Policy Requirements
E. Chukwu has asked the following question.
To ensure conformance with ISO 9001:2008 requirements, what are the important areas to be addressed when writing a quality policy for a company involved in shipping agency, husbanding and protective agency business?
Answer:
Thank you for contacting ATCS. With regard to your question, ISO 9001:2008, clause 5.3 has two primary points that must be included in every organizations quality policy.
1. The ...
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API Q1 Audit Frequency for Multiple Sites
QUESTION:
If multiple sites are on the same API Q1 Certification, are all sites audited on an annual basis? I know with ISO 9001 they sample audit the facilities, meaning some are audited one year and others the next year.
Question asked by J. Psencik
REPLY:
Thanks for contacting ATCS. With regard to your question, the API performs annual full system audits at facilities that are registered under API Spec Q1, ISO 9001, ISO TS29001, ISO ...
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What Does ISO 9001 Require, If An Obsolete Standard Has Been Used?
QUESTION:
If an organization uses an outdated standard and later replaces it with latest revision after product has been shipped, what could be the adverse impact of products delivered to customers, if any? What action should be taken?
Question submitted by F. Ahmed
REPLY:
Thanks for contacting us.
With regard to your question; ISO 9001:2008, clause 4.2.3, sub. g, requires outdated (obsolete) documents to be identified to prevent their ...
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