Aston Technical Consulting Services
Quality management system consulting, audits, certification and API Q1, API Q2, and ISO 9001 Auditor training courses
QUESTION:
From: Valser Oil and Gas
Sent: Sept. 20, 2012
To: ATCS – Ask the Expert
Subject: ISO TS29001/API Q1, Clause 8.4, Measurement, Analysis and Improvement
Valser Oil and Gas asks the following about ISO TS29001/APIQ1 :
API Q1, clause 8.4, identifies four areas that must be monitored for improvement. These areas include customer satisfaction, product conformity, process trends and supplier performance. Should internal audit ...
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QUESTION:
From: ASQ Ask the Experts
Sent: Jan. 18, 2013
To: ATCS – ASQ Ask the Experts
Subject: Can ISO 9001 Certification Be A Supplier Requirement?
Our company has bought another company in Canada and we are outsourcing to them. They are not ISO 9001:2008 certified. Do we have the legal right to require them to get certification since we are?
RESPONSE:
From: Bill Aston, ATCS –Q-Blog, Ask the Expert
Sent: Jan. 18, 2013
To: ASQ Ask ...
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QUESTION:
From: An inquiry from a recent Q-Blog visitor- Bud
Sent: Jan. 17, 2013
To: ATCS – Ask the Expert
Subject: ISO 9001:2008, Clause 5.5.2, Management Rep Appointment
We are a small company that employs less than 20 people. Our Quality Manager, who was also our ISO 9001 QMS management representative recently resigned. As a result, our company’s President has appointed himself as the QMS management representative. Does ISO 9001, clause ...
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QUESTION:
From: An Inquiry From ASQ 's Ask the Experts Program
Sent: June 7, 2012
To: ATCS - Ask the Expert
Subject: ISO 9001:2008 QMS Requirements – Record Availability
During a recent second party audit, the customer's Auditor asked to be provided with specific records for review. This request was made near the end of a one day audit with less than an hour remaining in the audit. The requested records were associated with parts ...
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The following question has been asked:
“Does a software company need to conform with or be capable of meeting CMMI level 3 guidelines in order to become ISO 9001:2008 certified?” Our company is working toward obtaining ISO 9001:2008 and CMMI certifications. I have studied ISO 9001 and mapped sections to CMMI goals and practices.
It appears that some sections of ISO 9001:2008 map to CMMI Level 3 process areas and practices e.g., section 5.6.1 ...
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E. Chukwu has asked the following question.
To ensure conformance with ISO 9001:2008 requirements, what are the important areas to be addressed when writing a quality policy for a company involved in shipping agency, husbanding and protective agency business?
Answer:
Thank you for contacting ATCS. With regard to your question, ISO 9001:2008, clause 5.3 has two primary points that must be included in every organizations quality policy.
1. The ...
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