Inquiry: Our organization provides mobile crane rental services. We recently received a request from a client to deliver a crane to their site location. This was the extent of the services provided to the client. Can we exclude ISO 9001:2015, subclause 8.3 requirements since no design and development was required?
Answer: Qasim, thanks for submitting this question. As you know, ISO 9001:2015, subclause 4.3, requires the organization to apply ...
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customer satisfaction
API Q1, 9th edition – Risks, Contingency Plans and MOC
QUESTION:
From: Darcy K.
Sent: May 10, 2014
To: ATCS - QBlog, Ask The Experts
Subject: API Q1, 9th edition, Risks, Contingency Plans and MOC
In regard to MOC Process, in your opinion, would it be effective to tie this into corrective and preventative actions? Any corrective or preventative actions that require changes to the QMS also require MOC, and risk assessment as well and furthermore, tying in any contingency plans that require QMS ...
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API Q1, 9th Ed., Quality Policy vs. Objectives
QUESTION:
From: T.S. , Tercel Oilfield
Sent: Jan. 20, 2014
To: ATCS - QBlog, Ask The Experts
Subject: API Q1, 9th Ed., Quality policy and Objectives
Am I correct in saying that Objectives should establish the highest overall expectation and direction of the Top Management and that S.M.A.R.T. Goals should then established by the different departments and personnel that are in support of achievement of the Objective?
For instance, each ...
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Monitoring & Measurement of Product
QUESTION:
From: ASQ ATE
Sent: Jan. 28, 2014
To: ATCS - QBlog, Ask The Experts
Subject: ISO 9001:2008 and API Q1, 8th & 9th Ed., Monitoring Measurements & Improvement
ISO 9001:2008 states in 8.2.4 Monitoring and measurement of product: "Evidence of conformity with the acceptance criteria shall be maintained." When our plan identifies periodic inspections, variable or attribute, are performed, how can we show evidence without ...
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API Q1, 9th Edition, Risk Management
QUESTION:
From: Razif, Valser Oil and Gas
Sent: July 26, 2013
To: ATCS - QBLOG, Ask the Experts
Subject: What Reference Can I Use To Develop an API Q1, Risk Management Procedure?
I am new to this area of quality management and I have been assigned to develop an risk management procedure that will meet API Q1, 9th Edition requirements for risk management and contingency planning. Is there an industry standard or other references that ...
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API Q1, Clause 8.4, Measurement, Analysis & Improvement
QUESTION:
From: Valser Oil and Gas
Sent: Sept. 20, 2012
To: ATCS – Ask the Expert
Subject: ISO TS29001/API Q1, Clause 8.4, Measurement, Analysis and Improvement
Valser Oil and Gas asks the following about ISO TS29001/APIQ1 :
API Q1, clause 8.4, identifies four areas that must be monitored for improvement. These areas include customer satisfaction, product conformity, process trends and supplier performance. Should internal audit ...
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